Privacy Policy

TSL Builders takes your privacy seriously. This policy explains what information we collect, how we use it, and your rights.

1. Who we are

TSL Builders provides building, carpentry, renovation, and home improvement services in the UK.
This privacy policy applies to our website, enquiries, and all communication with us.

2. Information we collect

We collect information so we can respond to your enquiry and provide our services.

We may collect:

Your name
Your phone number
Your email address
Your address
Details about your project
Any files or photos you choose to send us
Technical data from your visit, such as IP address and browser type

We do not collect payment details on our website.

3. How we use your information

We use your information to:

Respond to your enquiries
Provide quotes and book visits
Carry out building work and manage your project
Send important updates about your job
Improve our website
Keep internal records

We do not sell your data.
We do not share your data with third parties unless required to deliver your service, such as waste removal companies, specialist trades, or suppliers.

4. Lawful basis for using your data

We use your information under the following bases:

Contract, when you ask for a quote or hire us
Legitimate interest, when we respond to enquiries
Consent, when you choose to receive marketing updates
Legal obligation, when we must keep financial records

5. How we store your data

We store your data securely in password-protected systems.
We keep your information only for as long as needed for the purpose collected, or as required by UK law.

6. Cookies

Our website may use cookies to improve your browsing experience.
You can adjust your browser settings to block cookies if you prefer.

7. Your rights

You have the right to:

Ask for a copy of your data
Ask us to correct inaccurate data
Ask us to delete your data
Ask us to stop using your data for marketing
Withdraw consent at any time
Make a complaint to the Information Commissioner’s Office (ICO)

To use any of these rights, contact us using the details below.

8. Third-party links

Our website may contain links to other websites. We are not responsible for the privacy practices of external sites.

9. Contact us

If you have questions about this policy or would like to exercise your rights, contact:

TSL Builders
Email: info@slbuilders.co.uk
Phone: +447460290178
Address: 142 Parsloes Avenue, Dagenham, RM9 5PX

10. Updates to this policy

We may update this policy from time to time. The latest version will always appear on our website.